Five employees with a headset

DEKRA Claims Services

DEKRA’s global claims management organization

We deliver claims management services to insurance companies, leasing companies, government agencies and corporate clients. We have own offices in Europe and a partner network in more than 50 countries. We handle claims arising from all types of insurance including motor, cargo & freight, property, liability as well as accident & health and special event claims and related recourses.

Depending on your objectives, by working with DEKRA Claims Services you can draw on a number of competencies and proven methodologies, including:

  • Coordination Centre services
  • Field adjustment
  • Audit services
  • Fraud detection
  • Legal protection services
  • Expertise
  • Outsourcing and overflow

DEKRA Claims Services is the global claims management organization of DEKRA, a global player in safety. The DEKRA company currently runs activities in more than 50 countries. The DEKRA Business Units “Automotive”, “Industrial” and “Personnel” provide professional and innovative services in the fields of vehicle testing, expert appraisals, claims management, consulting, industrial testing, product testing, certification, environmental protection, qualification as well as temporary work. In 2015, DEKRA generated revenue of 2.72 billion euro. Some 36,600 employees are committed to ensuring long-term safety, quality and environmental protection.

To learn more about DEKRA and our services, please visit:

Cover DEKRA Annual Report 2015

DEKRA Annual Report

Further information about DEKRA can be found in our current annual report. The report is available as a PDF file which you can either browse through on the screen or download.

Smartphone with the dekra app

In safe hands

Safety in one hand: The digital DEKRA brochures. The DEKRA app in safe hands contains DEKRA brochures in digital format.